Early Stage Tech Company

Written By Zoe Scott

Key Challenges

  • No HR or People function

  • Small business (< 30 employees) and growing

  • Key challenges: attrition, performance issues and lack of HR systems & infrastructure

Process

  • Chris was initially engaged part-time to setup the People function

  • Initial focus was supporting the CEO in attracting high calibre leaders to the SLT who were aligned in values

  • Chris focused on building core HR compliance essentials and then expanding further into leadership training and engagement

Outcomes

  • The business grew to 150 employees

  • Engagement score averaged 7.5/10

  • Managed COVID processes including temporary reductions

  • LinkedIn Top Startup 2019

Learnings

  • It’s difficult to articulate the value an experienced HR leader can bring to a business if the leaders have had no prior experience

  • If you communicate openly and authentically during a tough time your team will respond well (COVID)

  • Team performance did not drop working from home (in some cases improved)

Zoe Scott
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