Larger Established Tech Company

Key Challenges

• High turnover

• Low engagement, Culture issues

• Temporary HR team in place

• Chris was engaged to setup the business for further scale and positively influence the culture

Process

• Chris was engaged full-time with support to build out the People function with the right people, capabilities, systems and processes

• Key focus was to build the ‘foundations for scale’ as it was an established business without the core people infrastructure to support scale

• Chris built out a team and introduced regular pulse surveys to monitor engagement, understand the core issues and take corrective action

Outcomes

• Added 100 additional people to the business in 12 months

• Improved engagement score by 10%

• Established the foundations, compliance and HR essentials

• Attracted skilled leaders to the SLT and People team

Learnings

• It’s essential to have an aligned SLT in order to have great culture

• It’s never too late to build the foundations for scale

• Culture starts at the top