Successful Non-Tech Company

Written By Zoe Scott

Key Challenges

  • Regular people issues bubbling up

  • Small established business (< 40 people)

  • Unsure what (if any) HR support they needed

Process

  • Chris was engaged for a 2 week HR Review and report back on her findings

  • Chris spent time with the Founders and SLT (in person and remote)

  • Conducted multiple interviews with CEO, SLT and other leaders

  • Core focus was to understand the key people challenges and what support (if any was required)

Outcomes

  • Reported back to the SLT on strengths and opportunities along with recommendations on a HR/People resource (3 options)

  • Culture was strong because Founders care about their people and are values based in their leadership

  • Help needed on some areas including: HR systems, processes, compliance, leadership development and performance management

Learnings

  • Confirmed again that culture starts at the top with a caring, invested CEO

  • Establishing trust and connection is crucial for the HR Review to add value

  • Reaffirmed Chris’s belief in great Founders and leaders

Zoe Scott
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Small Successful Tech Company